TY  - BOOK
AU  - Balzac, Stephen R.
AU  - 
TI  - The McGraw-Hill 36-hour course Organizational development / 
T2  - McGraw-Hill 36-hour course series
SN  - 9780071331760
U1  - 658 
PY  - 2011///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Corporate culture
KW  - Organizational behavior
KW  - Organizational effectiveness
KW  - Management
N1  - Includes bibliographical references and index; Creating the culture -- The science and art of goal-setting to define the business -- Making people care--before you start: the high performance cycle (HPC) of business -- Building the foundation: who, and how, do you hire? -- The motivation trap -- Post-heroic teams -- The role of emotions in leadership -- Management jujitsu: negotiation, problem solving, and decision-making techniques -- Managing change -- Problem-solving -- Mistakes: the foundation of innovation -- Putting it all together: scheduling success
ER  -