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Inducing client-focus in bureaucracy citizen's charters in India Arvind K. Sharma and Indu Sharma

By: Sharma,Arvind K.
Contributor(s): Sharma,Indu.
Publisher: New Delhi Kanishka Publishers 2002Description: xxxiii, 243p.ISBN: 817391 4532.Subject(s): Bureaucracy - India | Charters | Civil service - India | Civil rights - IndiaDDC classification: 352.63
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Item type Current location Call number Status Date due Barcode
Books Books Central Secretariat Library
352.63 SHA-T (Browse shelf) Available C023160

Includes bibliographical references , annexures and index

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