000 -LEADER |
fixed length control field |
01708nam a22002897a 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20230303034441.0 |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
ENG-108810 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9789351340010 |
Terms of availability or Price |
525.00 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9351340015 |
Terms of availability or Price |
525.00 |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
EN-92343 |
037 ## - SOURCE OF ACQUISITION |
Source of stock number/acquisition |
DBAD/PUB |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
302 |
245 ## - TITLE STATEMENT |
Title |
Crucial accountability : |
Statement of responsibility, etc. |
by Kerry Patterson...[et al] |
Remainder of title |
tools for resolving violated expectations, broken commitments, and bad behavior / |
250 ## - EDITION STATEMENT |
Edition statement |
2nd ed |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
New Delhi |
Name of publisher, distributor, etc. |
McGraw Hill Education |
Date of publication, distribution, etc. |
2013 |
270 ## - ADDRESS |
Address |
P-24 Green Park Extension |
City |
New Delhi |
Postal code |
110016 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xix,275p. |
Dimensions |
23cm(pbk) |
500 ## - GENERAL NOTE |
General note or Keywords |
Includes bibliographical references and index. |
505 ## - FORMATTED CONTENTS NOTE |
Formatted contents note |
Choose what and if : how to know what conversation to hold and if you should hold it -- Master my stories how to get your head right before opening your mouth -- Describe the gap : how to start an accountability conversation -- Make it easy : how to make keeping commitments (almost) painless -- Make it motivating : how to help others want to take action -- Stay focused and flexible : what to do when others get sidetracked, scream, or sulk -- Move to action : what to do after an accountability conversation -- Agree on a plan and follow up : how to gain commitment and move to action -- Put it all together : how to solve big, sticky, complicated problems -- The twelve "yeah-buts" : how to deal with the truly tough. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Interpersonal confrontation. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Interpersonal communication. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Interpersonal relations. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Communication in management. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Communication in organizations. |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Patterson, Kerry |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type, Item category |
English Books |
Call number suffix |
CRU |
Classification part |
302 |